Why has my pool not paid me yet?

Your pool may not have paid you yet because your confirmed balance is below its payout minimum, its next payment run has not happened, or your mining rewards are still waiting to unlock. Check the pool’s payout page first: the key difference is whether your reward is still pending, ready to pay, or already sent.

Check your balance against the payout rules

A mining pool combines your mining work with other people’s work and shares the rewards. It usually waits until your balance reaches a payout threshold, meaning the minimum amount it will send to your wallet.

On your pool dashboard, look for:

• Unpaid or confirmed balance: rewards credited to you but not yet sent.
• Pending or immature balance: rewards that are not ready for payment.
• Minimum payout: the amount you must reach.
• Payment schedule: when the pool runs payments.
• Fees: whether a payout fee applies and how it is deducted.

Your total displayed earnings may include pending rewards. That means the number you see can exceed the minimum while your payable balance is still too low. Labels vary, so check the pool’s explanation.

If you recently lowered your payout threshold, the change may not take effect until the next payment run.

Your mining work may not be payable yet

A share is proof that your device has done mining work. An accepted share does not necessarily create an immediately payable reward.

On many pools, payment depends on the pool finding a Monero block—a group of transactions added to the blockchain, Monero’s shared transaction record. A small pool can go a long time without finding one, even while your device submits valid shares.

Newly mined Monero stays locked for 60 blocks. With an average block time of about two minutes, that is roughly two hours, not a guaranteed deadline. Your pool may then need time to process rewards and run payments.

The pool’s reward method also matters. For example, PPLNS, or “pay per last N shares,” bases rewards on shares within a recent window when a block is found. Stopping mining does not automatically trigger a payout.

Check whether the pool already sent it

Look for a transaction ID, the reference identifying a payment on the blockchain.

• No transaction ID: the payment may still be queued, below the threshold, or held by the pool.
• A transaction ID is listed: check it in a Monero blockchain explorer, a tool for viewing blockchain activity.
• The transaction exists but your wallet shows nothing: let your wallet finish syncing, meaning catching up with the blockchain.

Normal received funds generally need 10 confirmations before you can spend them. That wait is different from the pool’s payout wait.

Monero hides payment addresses and amounts on its public blockchain, so an explorer alone cannot prove that a payment went to you. Also compare the payout address in your pool settings with your wallet’s receiving address.

When to contact the pool

Contact official support if your confirmed balance meets the threshold and the published payout time has passed. Include your mining address, the missing payout amount, relevant dates, and any transaction ID.

Check maintenance notices first. Never share your wallet’s recovery phrase or private keys. A demand to send extra crypto to “unlock” a withdrawal is a serious scam warning.

The bottom line

Follow the payment from confirmed balance to payout queue to transaction ID. That tells you whether you need to wait for rewards, contact the pool, or check your wallet.