Why doesn't my worker show up on the pool dashboard?
Your worker usually appears on the pool dashboard only after the pool accepts its first share, not as soon as you start mining. If it stays missing, check the dashboard address, your miner’s connection, and whether the pool has accepted any work before assuming something is broken.
Check which account and worker you’re viewing
A worker is the name used to identify one mining device or session. Pools handle these names differently: some show each worker separately, while others combine all activity under your wallet address.
Start with these checks:
- Wallet address: Open the dashboard for the exact Monero address your miner uses, not another address in your wallet.
- Pool: Make sure your miner connects to the same pool whose dashboard you are checking.
- Worker name: Follow that pool’s instructions. A name might belong after the wallet address, in a password field, or in a separate setting.
- Dashboard tab: Look for active, inactive, and historical workers. A worker may disappear from the active list after it stops submitting work.
A worker name is a label, not a separate wallet. If the pool does not support your naming format, your activity might appear under a default name or be combined with another worker.
Look for an accepted share
A share is a piece of mining work you send to prove that your device is contributing. You do not need to find a whole Monero block to appear on a pool dashboard.
Your miner’s status or log—the running list of activity messages—is the best place to check:
- Connected or receiving jobs: Your miner can reach the server, but this alone does not prove the pool is crediting your work.
- Accepted share: The pool has recognized a submitted piece of work. This is the strongest sign that your worker should appear.
- Rejected share: The pool received your work but did not count it. Read the rejection reason.
A low-powered device can take a while to submit its first share. Share difficulty, the amount of work needed for each submission, matters too. If it is too high for your device, there may be long gaps between shares. Use the pool’s recommended settings rather than guessing.
Check that your miner is actually running
A rising timer or a “Start” button changing to “Stop” does not guarantee useful mining work is reaching the pool.
Check for connection errors, repeated reconnects, or a speed reading stuck at zero. Confirm the pool server, port, and encryption settings match its instructions.
For browser mining, also check whether:
- The tab is paused or slowed down in the background.
- Your device has gone to sleep.
- A browser extension or network filter is blocking the connection.
- The service requires a bridge between your browser and the pool.
Monero uses RandomX, its mining algorithm. A browser page displaying “mining” is not proof that it is submitting valid RandomX work to the pool you selected. Do not disable security protections just because a site tells you to.
The bottom line
First confirm the correct pool and wallet, then look for an accepted share. Allow for the pool’s stated dashboard refresh delay. If accepted shares still do not appear, contact pool support with timestamps, connection details, and relevant log lines. Never share your wallet’s recovery words or private keys; support does not need them.
